Meet Kristin

Kristin M. Haynes, OWNER

Kristin Haynes brings a blend of professionalism and personal touch to management. With years of experience in various roles within the dental field, she has had the opportunity to work for exceptional and reputable practices that have made a positive impact in their respective specialties. This exposure has allowed Kristin to learn from the best and gain insights into the effective operation of a successful practice.

Recognizing the unique strengths of each staff member, Kristin is passionate about assisting doctors in creating a work environment where the staff is fully invested in the practice's growth and success. Having worked in orthodontics and ortho/pedo for over 25 years, she possesses a comprehensive understanding of both the finer details and the broader aspects of running a dental practice.

With her extensive background, Kristin can effectively bridge any gaps or misunderstandings that may arise between different roles within the practice. Her aim is to help practitioners navigate and optimize every aspect of their dental practice, leveraging her expertise in both clinical and administrative aspects.

Overall, Kristin's experience and holistic understanding enable her to provide valuable guidance and support to dental practices, helping them thrive in all aspects of their operations.

Our Values:

Excellence

Integrity

Accountability

Empathy

Our Mission:

KHPM was established with the goal of assisting doctors in fostering an environment that promotes the success and well-being of all staff members while delivering exceptional customer service.

Our Purpose:

KHPM is here to meet your management team requirements during transitional periods or for specific reasons. Our goal is to ensure that the doctor and staff feel supported while maintaining productive operations. We emphasize the compassionate aspect of dentistry management, aiming to help the staff understand the purpose and broader vision of your practice.

Benefits of Partnering with our Management Services

-Access to high-level talent without the cost of a full-time executive
-Accessibility to 20+ years of specialized skills and knowledge without the high overhead and commitment of hiring a full-time management team
-Flexibility to scale up or down the engagement as needed
-Diversity in working in different offices and specialties provide a breadth of experience and knowledge valuable to each client
-Management that keeps an objective view of the office operations and staff

Testimonials

"When my staff heard that a consultant was coming, they all seemed nervous. But after Kristin left, they were all rejuvenated and had a very positive experience. Kristin is by nature very understanding, and was able to delve into staffing issues while making everyone feel comfortable and valued. My staff felt very comfortable talking to her, and her assessments were all truly spot-on.”

Dr. Kelly Walters
-Dutchess Orthodontics

"Kristin and the team at KH Productivity Management were instrumental in helping our start-up. From front desk organization to treatment coordinating to improving clinical efficiencies, our orthodontic start-up benefited greatly. Orthodontic practice management can be complex and ever-changing -- it is valuable having a partnership with Kristin.”

Dr. Derek Blank
DC Pediatric Smiles

"I have had the privilege of knowing Kristin for more than ten years. She was one of the first team members of my start up orthodontic office and she has been instrumental in my success. As a recent graduate I had much to learn about running a business and leading a team. Her ability to quickly connect with others makes her an instant success. I believe Kristin’s greatest strength is her ability to read a situation quickly and effectively. She understands people and can quickly identify their strengths and weaknesses. This makes her an asset as a consultant. She can go into a practice and within a few hours identify the problems, both with the team and its individual players. Her clear, straightforward communication style gets to the heart of issues. She has a passion for making the lives of orthodontists better and the skill set to accomplish this goal. Kristin is honest, mature, thoughtful and kind. She’s genuinely interested in helping orthodontists become the very best, most productive version of themselves. Do not hesitate to work with her. She will improve your live. Not only has she made me a better orthodontist and leader, but she has also made me a better person."

Dr. Courtney Ullrich
NOVA Pediatric Dentistry and Orthodontics

“Kristin has been instrumental in bringing our team together with a common mission, common focus and, above all, compassion for each other. In fact, Kristin and I tried the novel approach of outsourcing the orthodontic office manager position. I can’t say how much of the success is due to her dedication and interaction with our team. They love her. They are comfortable going to her for any HR concern. They respond to her training and appreciate her keeping them on track. Kristin is the reason our team has progressed to a cohesive, energetic and respectful group. I greatly appreciate her dedication. Our days are now fun with minimal stress.”

Dr. William Crutchfield
Orthodontics by OBC